Looking Into The Review Of Holiday Hotels.
Most of the information that one finds in the typical review of holiday hotels is not only useless but also confusing. So how can you improve your chances of booking into a really good hotel? Personally I only ever glance at six of the quality standard ratings and give most weight to the seventh, namely ‘cleanliness’.
A typical review of holiday hotels will have 6 quality standards, more often than not rated on a scale from 1 to 5. 1 being very poor and 5 being excellent or ‘couldn’t be better. ‘How did you rate the food?’ is understandably one of the important things customers are asked to comment upon. I’d never go to a hotel where this rating was anything less than 4 out of 5. People will always adjust their scores to the hotel star rating so even a budget hotel will still get a 4 even though it isn’t 4 stars. But even food can look good and taste fine only to let you down when it comes to hygiene.
‘Kids facilities’ is an important quality standard and is important to all parents and me. After all if your kids don’t have a good holiday you won’t either. I would never book a hotel where customers’ review of holiday hotels is less than a 3 out 5. I can always bridge the gap with kids’ activities outside of the hotel. Again I would look for comments on the cleanliness of the play areas in the written reviews.
‘Hotel entertainment’ is another quality standard to be rated within the review of holiday hotels. I never set too much store by this measure of performance. All too often I am too worn out after a day with the kids to even bother with the extras in a holiday hotel. Next to cleanliness it is a meaningless measure.
‘Hotel service’ I feel is another less than vital measure of a hotel’s performance. It is such a subjective changeable impression as much dependent upon the mood of the customer as it is upon the attitude of the staff and the approach of the management. Just because somebody gets their dinner later than somebody who came in after them is irrelevant when set next to whether the server washed their hands after using the bathroom which was hygienic in the first place.
What is the point of the ‘location’ quality standard? If you book into a hotel that isn’t central to the area you are vacationing in then you deserve what you get and there is no point zero-rating the hotel. It isn’t their fault. If you haven’t got a car then don’t book an out of town hotel. It can be the cleanest hotel in the World but if isn’t within comfortable traveling distance of the attractions I’m interested in you won’t find me there.
‘Room comfort’ is a useful measure but unless you are unlucky enough to get a bed that is just about to be replaced this is always pretty standard. Far more important is whether the room has been cleaned well enough and regularly enough. Cleanliness is the basic foundation measure of a review of holiday hotels. If the cleanliness isn’t right then neither will anything else be right. I always take note of the customer cleanliness rating and make my choice accordingly.
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